Clada Group

Customer Service

Clada is dedicated to ensuring that the service levels you receive from us meet with the requirements of your business. At Clada we believe that quality work begins with the customer's needs and end with the customer's satisfaction.

Clada will endeavor at all times:

• To treat customers with patience, courtesy and respect
• To provide 'Customer Care Training' for all new staff, with additional follow-up training to ensure that staff provide a friendly and helpful service
• To be aware of and assist customers with special delivery requirements
• To keep customers informed about our products and services
• To welcome feedback and constructive criticism to help improve our service
• To offer an efficient and timely service based on excellent staff training and modern technology